To re-send the receipt for a purchase made using Prekindle, you must log into your Prekindle account. If you do not have an active account, you can Create a Prekindle account.





  1. When logged into your Prekindle account, click Your Events in the navigation panel. 
  2. Click on the event with tickets that you would like to edit. 
  3. Click on the Re-Send button to have a receipt sent to the email address that is used when you made the purchase.  If you do not see the receipt right away, try checking your spam folder.



Please contact support@prekindle.com or 1-888-454-4353 if you have any questions about re-sending your receipt.