The Master Report tool under the Reports tab on your navigation panel will allow you to find out more information regarding customers and purchases across your account.
- Select a date range spanning no more than 12 months
- Select a specific event you'd like to see data for
- Show purchase or ticket information- select Include Refunds to include refunded ticket/purchase information
- Export to download a CSV document
Information available in Master Report:
- Event name, date, time, venue
- Purchase time stamp
- Confirmation code
- Promo link used
- Number of items purchased
- Customer email, name, phone, address, IP address
- Transaction Type
- Total, Base price, Organizer Fees, Prekindle Fees, Sales Tax
- Booking Protection or Ancillary Charges (add-ons)
- Type (Purchase or Refund)
For further assistance with the Master Report, please contact clients@prekindle.com
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