The Payments tab on your left-side navigation panel will give you information about any pending or settled statements for your events.
- The Account Summary box will give you a simplified breakdown of payments owed and paid, and how your account is set up to be settled
- The Pending box will list all of your pending payments that have not been settled yet
- The Settled box will list all of your settled payments and statements. You can click into each settlement or payment for further details
- Use the drop-down menu to choose to see Statement or Payment information
- Use this drop-down menu to select how many events to see at one time
- The Previous/Next buttons will navigate through the pages of your events
When looking at the detailed information for a specific event:
Payments
On the Payments section on the left-side navigation panel, select Payments from the dropdown for either Pending or Settled payments. Click the payment you'd like more information for to open the payment details.
- Payment information will tell you when the payment is scheduled, when to expect payment, and how the payment is set up to be delivered (mailed check, Direct Deposit)
- This line will give you the status of the payment
- Click the PRINT button to print a copy of the Payment information
Statements
On the Payments section on the left-side navigation panel, select Statements from the dropdown for either Pending or Settled payments. Click the statement you'd like more information for to open the payment details.
- Statement information will bring up an itemized statement showing how many tickets were sold, and any charges such as box office services or payment advances
- This line will give you the status of the statement
- Click the PRINT button to print a copy of the statement
- Click the Master Report button to open and download the Master Report for the event
If you have any questions about your payments, please contact clients@prekindle.com.