Once you have the Prekindle Print Server running, and the Boca printer is connected and turned on, you can print a ticket from a previous event to make sure the printer is communicating properly with your computer.
- Click the Box Office on the left side navigation panel. (You may need to focus on a past event if you do not have any upcoming events.)
- Look up a purchase by typing “Cash” into the field. This will bring up all the cash purchases that were made at the box office at the event that has been focused.
- Select a purchase to open the purchase details.
- Click the Re-Print button to send the print job to the printer.
If you have any trouble printing a test ticket or have questions about setting up your printer, please contact clients@prekindle.com.