New User Guide

Create a Prekindle Account
To sell tickets to your event, you need to create a Prekindle account by heading to the Prekindle Homepage and clicking on the Get Started link.  Then follo...
Fri, 17 Mar, 2023 at 2:21 PM
Account Verification and Approval Call
Before you can start creating events on your Prekindle account, we will need to schedule a quick call to go over some details and get your account approved....
Fri, 17 Mar, 2023 at 1:05 PM
Setting your Organizer Information
Before using Prekindle to sell tickets for your events, there are a few details we need from you.  To access your account preferences, you must be logged in...
Fri, 17 Mar, 2023 at 3:06 PM
Setting Your Billing and Payment Preferences
To set or update your billing and payment preferences, ensure you are logged into your Prekindle account.  Click on the Preferences section in your lef...
Tue, 16 May, 2023 at 2:35 PM
Logo & Branding
When you log into your Prekindle dashboard you can edit the appearance of your events by going to the Preferences tab, and opening the Logo and Branding pag...
Thu, 29 Aug, 2019 at 5:11 PM
Managing Members & Roles
The Members & Roles tab on your dashboard is where you can add and edit users that will have access to your Prekindle dashboard. To access your Members ...
Mon, 3 Jul, 2023 at 3:07 PM
Creating your First Event
Once you have completed the steps to create your Prekindle account and had your account approval phone call, you can create an event within your dashboard a...
Thu, 20 Apr, 2023 at 3:39 PM
Creating an Event with Reserved Seating
To create an event with reserved seating, please contact clients@prekindle.com for more information. If you have a seat map for the venue, please includ...
Mon, 1 May, 2023 at 1:36 PM
Creating a free RSVP event
Make sure you are viewing your account dashboard by clicking the Dashboard tab on the left side navigation panel.  Begin by clicking the Create Event bu...
Tue, 28 Mar, 2023 at 5:04 PM
Customize your Prekindle Site Calendar
Your Prekindle ticketing site is based on the events that are entered into your calendar. Your calendar is synced with the events that have been published. ...
Mon, 1 May, 2023 at 1:37 PM