Prekindle Support

To see a preview of your event ticketing page, first ensure you are logged into your Prekindle Dashboard. With the Preview tool, you can view your event...

Make sure you are viewing your account dashboard by clicking the Dashboard tab on the left side navigation panel.  Click on the event to open the tools...

PLEASE NOTE: If you have already sold tickets with the original venue listed, and the location of the event has changed, you must contact clients@prekindle...

PLEASE NOTE:  If the date of your event has changed after tickets have already been sold, please contact clients@prekindle.com.  We will send a notification...

PLEASE NOTE:  If you have changed the time of your event after tickets have already sold, please contact clients@prekindle.com.  We can send a notification ...

To change/add performers on your event, first ensure you are logged into your Prekindle account. Click on the event you'd like to edit Click the Abou...

To change the age restrictions on your event, first ensure you are logged into your Prekindle account. Click on the event you'd like to edit Click th...

To change the design and colors on your event, first ensure you are logged into your Prekindle account. Click on the event you'd like to edit C...

To add an event video or audio link to your event, first ensure you are logged into your Prekindle account. Click on the event you would like to edit Cli...

To set automations on your event, first ensure you are logged into your Prekindle account. Click on the event you'd like to edit Click the About tab ...