Adding additional ticket sections to your event will allow you to have multiple sections with their own capacities. Adding additional ticket prices within a section will allow you to offer multiple types of tickets that are taken from the same capacity. Each ticket price can have its own description and promo code(s). To add a ticket section or price, make sure you are viewing your account dashboard by clicking the Dashboard tab on the left side navigation panel.



To add a Ticket Section:

  1. Click the event to open up the event tools
  2. Click into the Sales; then Tickets
  3. Scroll to the bottom of your ticket types and click Add Section
  4. Enter the name of the section, the capacity for the section, and the maximum number of tickets that you would like to allow per purchase
  5. Click SAVE when you have finished.


PLEASE NOTE:  You must add a ticket price and publish both the section and the price for this ticket to be available to the public for purchase. 





To Add a Price to the Ticket Section:

  1. Click the event to open up the event tools
  2. Click into the Sales; then Tickets
  3. Within the desired ticket section, click the Add Price button
  4. Enter the name of the ticket and the price per ticket. Use the drop-down menu to choose if this ticket will be available online or as a walk-up price
  5. Click Save to add the ticket.


PLEASE NOTE:  This ticket will not be available to the public until you have published both the section and the price. 






To Edit Ticket Prices and Details:


  1.  Click the event to open up the event tools
  2.  Click into the Sales; then Tickets
  3. Click the Edit button next to the price to open the ticket editing screen
    1. Edit this field to change the name of the ticket
    2. Use the drop down menu to update the pricing model (standard or flat)
    3. Update the price of the ticket and add an additional rebate if needed. The rebate is an additional fee you can add that will be bundled in with the Prekindle fees, but goes directly to you
    4. Here you can see a breakdown of the price and fees for the ticket. It will update automatically as you make changes to the price or fees
    5. Set the minimum quantity a customer must purchase and determine if the tickets must be sold in batches (for example, if the tickets must be sold in pairs, you can set the minimum quantity to 2, sold in batches of 2)
    6. Set the sell capacity to the number of tickets you would like to sell at this price.  When the sell capacity is reached, this price will appear as sold out
    7. Add a description for the ticket.  This is helpful if you ticket includes additional amenities. You can use HTML tags in this field
    8. Show bundling options if you wish to add an add on to the ticket from your Add-Ons inventory.  PLEASE NOTE: bundled add-ons do not add any additional cost to the ticket type so please account for the add-on when pricing your ticket
    9. Show automation options to set up the publish/pause and sell capacity automations for the price
    10. Toggle Hide from Reporting if you would like to exclude this price from shared reporting
    11. Click Save






If you have trouble adding or editing a ticket section or price, contact clients@prekindle.com.