Each event that you build on your Prekindle Dashboard has an Event Feed tool. You can use the Event Feed to provide customers with helpful event information, communicate important updates quickly, or schedule posts to be sent before or after the event.
With the Event Feed, you can:
Communicate Information to Ticket Holders
- Announce fun changes or updates, such as lineup additions or vendors.
- Announce important changes, such as delays, schedule updates, or cancellations.
- Advertise on-site services, such as food and beverage options.
- Mention your sponsors.
- Optionally, send a thank you message after the event.
- Learn More
Automatically Remind Customers About Their Event with the "Know Before You Go" Message
- Improve on-site execution by educating your ticket holders in advance.
- Any special information you have defined will be included.
- Include parking information, maps, etc.
- Standard entry information is included.
- Learn More
Define Messages to Automatically Send to Different Types of Ticket Holders
- Each ticket type can have unique information attached.
- Customers will automatically receive this information when purchasing tickets.
- Learn More
View the Event Feed
To view the Event Feed, make sure you are logged in to your Prekindle account.
- Click the Dashboard tab in the left side navigation panel.
- Click the megaphone icon on the event summary bar. The Event Feed will open in a new window.
Explore the Event Feed Tools here!
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