If the event has not been published to the public, no guests have been added, and no physical tickets have been printed, you can remove the event from your dashboard by following the instructions in Delete the Event.
If tickets have been sold or assigned for an event that has been canceled, click the PAUSE button to prevent any additional tickets from being sold. Check out our article on How to Cancel an Event for more information.
You will then need to contact clients@prekindle.com so our team can notify customers that the event has been canceled and process refunds for purchased tickets.
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