How Can I Get My Account Approved Quickly?

Overview

Before you can begin selling tickets, your Prekindle account must be approved. This article explains what you should do after creating your account to help speed up the approval process.

You can edit and publish your events while your account is pending approval.

Steps to Speed Up Your Account Approval

1. Complete Your Account Setup
   After creating your account, log in and fill out all sections in your Preferences. The Preferences section is located in the left side navigation panel of your dashboard. Make sure every required field is completed.

2. Provide Detailed Business Information
   Once your account information is complete, email Prekindle to continue the verification and approval process. In your email, include as much detailed information as possible about your account and business.

   To help your approval go more quickly, include the following:

   • Your company name that matches public records
   • A phone number that is verifiable online and matches your business
   • A business address that is verifiable online
   • Your company website URL
   • Links to your social media pages, such as Facebook or Instagram
3. Complete the Verification Process
   After you have completed your Preferences and provided your business information, a Prekindle staff member will follow up to verify your information and complete the approval process.

Common Messages You May See

If you see a message saying your account will be approved soon, this means your account is in the final review stage.

If there are missing items in your Preferences, complete all sections marked as required before continuing the approval process. Contact clients@prekindle.com to complete the next steps for approval.

Helpful Tips

• Double check that all business details you provide match public records and online listings.
• Adding detailed business information and social media links can help the review process go more smoothly.
• Completing your account setup before continuing the approval process can help reduce delays.