If you have a barcoded ticket, you do not need to update the name on your purchase in order to give your tickets to a friend. This includes physical tickets as well as print-at-home.
To access purchases made prior to creating your Prekindle account, be sure to use the same email address used for your previous purchases.
- When logged into your Prekindle account, click Your Events in the navigation panel.
- Click on the event with tickets that you would like to edit. This will open information about the event.
- Enter the will call name that you want associated with the ticket, and click UPDATE to save your changes. When you have changed the name, a message will appear stating: Will Call name updated successfully.
- Repeate for each ticket.
Names on guest list comp tickets cannot be changed.
PLEASE NOTE: In order make sure that event staff has the most up-to-date will call information, will call names cannot be changed 12 hours before the event. If you have a last-minute name change, please contact our Customer Support department for available options.
Please contact firstname.lastname@example.org if you have any questions about changing the will call name for your ticket.