Occasionally, our emails—especially receipts—may end up in your spam or promotions folder. Be sure to check for any messages from tickets@prekindle.com.
If you’re still unable to locate your tickets or receipt:
Log into your account at prekindle.com/login to re-send your receipt or access your tickets (see instructions below)
Or, submit a support request at prekindle.com/support/portal
After logging in to prekindle.com, find the Your Orders tab on the left side and then find the event you are looking for in your Upcoming Events:
1. Click Update purchase
2. Click Re-send your receipt 
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