Admitting ticketholders at your event

Barcoded ticket formats
When your customers arrive at your event, they will bring barcoded tickets.  These tickets will be in one of the following formats.  Each format can be scan...
Mon, 28 Oct, 2019 at 5:17 PM
Download or print a will-call list
Make sure you are viewing your account dashboard by clicking the Dashboard tab on the left side navigation panel.  To print a will-call list Click on the...
Fri, 30 Aug, 2019 at 1:37 PM
Changing a will-call name in advance
In most cases, customers can update the Will Call name on their purchase up to 6 hours prior to the event door time. Will Call name changes can also be made...
Fri, 30 Aug, 2019 at 2:32 PM
Download the iOS barcode scanner app
 Prekindle's Event Entry App for iOS devices scans bar coded tickets for admissions into your event.  It is available in Apple's App Store.  The c...
Wed, 21 Aug, 2019 at 8:25 PM
Using the iOS barcode scanner app
For quickest entry, Prekindle offers an iOS ticket scanner app that can be downloaded onto any Apple OS device. Use this app at your gates for quickest entr...
Mon, 4 Nov, 2019 at 3:23 PM
How to use the InfineaX Laser Scanner
For ease of entry at your event, Prekindle offers scanner rentals as available. Prekindle offers two types of scanners: InfineaX Laser scanners, and Mophie ...
Fri, 30 Aug, 2019 at 2:59 PM
How to use a Mophie scanner
For ease of entry at your event, Prekindle offers scanner rentals as available. Prekindle offers two types of scanners: InfineaX Laser scanners, and Mophie ...
Mon, 4 Nov, 2019 at 3:25 PM
Scanner Troubleshooting
Helpful Tips and Tricks for using the Prekindle Event Entry app and scanners: When in camera mode the ticket will scan in any direction, sideways, upside d...
Wed, 21 Aug, 2019 at 11:55 PM
Renting box-office equipment
For scanner rental quotes and availability information, please contact amanda@prekindle.com. All requests submitted within 30 days of the requested event ar...
Wed, 2 Oct, 2019 at 2:40 PM